Frequently Asked Questions
How do we pay for classes?
We accept Zelle and Venmo. If you would like another form of payment, please contact us by email or Instagram DM. Cash will not be accepted.
Payment must be made 48 hours AFTER registration or else you lose your spot for the class.
Zelle: Sarahalaouie@gmail.com
Venmo: @wildrootslearning
How will I know my spot is confirmed?
When you send in your payment, a confirmation email or information about the class will be sent to you within 2 days of your payment. That email confirms your spot.
What age groups are these sessions designed for?
Classes are designed for children ages 18 months - 10 years. Read the registrations forms very carefully to learn what ages are suitable for each class.
Here are a few articles on why mixed-age play is so beneficial for children:
Are there restrooms?
Every location we use has restrooms.
What happens in inclement weather?
The class will be rescheduled and an email will be sent. We understand if the new rescheduled time is not convenient for you, so we will offer credit or a refund if you can not make it.
Are refunds or credits offered for missed sessions?
There are no refunds or credits given for those who miss our classes without notifying us 24 HOURS before class begins. If we are notified before 24 hours, then refund or credit will be offered.Â
We ask that you please try your best to notify us if you will be absent. We spend a lot of time and funds into the classes to accommodate all those who register. Letting us know of your absence in advance is a courtesy that would be very much appreciated.
